At Chrysalis Center, we are committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. As a provider of housing, recovery, employment, food security, and supportive services, we recognize the importance of safeguarding the information of our participants, clients, donors, volunteers, employees, and website visitors.
This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and related services. This policy is consistent with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Information We Collect
We may collect personal information that you voluntarily provide through our website, including:
• Name
• Mailing address
• Email address
• Telephone number
• Donation information
• Employment application information
• Program inquiry information
• Other information you choose to provide through forms, surveys, registrations, or communications
In addition, our website may automatically collect certain technical information, including:
• IP address
• Browser type and version
• Device information
• Website usage statistics
• Pages visited and time spent on the website
• Cookies and similar technologies

Protected Health Information
Certain programs and services provided by Chrysalis Center may involve the collection of Protected Health Information (PHI), as defined by HIPAA. PHI includes information related to an individual’s physical or mental health, healthcare services received, or payment for healthcare services.
Chrysalis Center maintains the confidentiality of PHI and limits its use and disclosure in accordance with applicable federal and Connecticut laws. PHI is only accessed by authorized personnel who require the information to provide services, coordinate care, process payments, or perform approved healthcare operations.

How We Use Information
Information collected by Chrysalis Center may be used to:
• Provide programs and services
• Respond to inquiries and requests
• Process donations and acknowledgments
• Communicate about services, events, and organizational updates
• Improve website functionality and user experience
• Meet legal, regulatory, and contractual obligations
• Conduct internal reporting and quality improvement activities
• Support treatment, payment, and healthcare operations, where applicable
We only collect and use information that is reasonably necessary to fulfill these purposes.

How We Share Information
Chrysalis Center does not sell, rent, or trade personal information to third parties.
Information may be disclosed only:
• With the individual’s authorization or consent
• To service providers performing functions on our behalf under appropriate confidentiality agreements
• For treatment, payment, or healthcare operations, where permitted by law
• To comply with legal requirements, court orders, subpoenas, or government requests
• To protect the health, safety, or welfare of an individual or the public when permitted or required by law
• As otherwise authorized by applicable federal and state regulations
Any disclosure of Protected Health Information is limited to the minimum necessary information required for the intended purpose.

Data Security
Chrysalis Center employs administrative, technical, and physical safeguards designed to protect personal information and Protected Health Information from unauthorized access, use, disclosure, alteration, or destruction.
Security measures include:
• Secure electronic record systems
• Restricted access based on job responsibilities
• Employee confidentiality and privacy training
• Password-protected systems and devices
• Data encryption and secure transmission methods where appropriate
• Physical security controls for records and facilities
• Ongoing monitoring and review of information security practices
All employees, interns, volunteers, contractors, and consultants who may access confidential information are required to adhere to strict confidentiality standards.

Data Storage and Retention
Information is stored securely within electronic systems, secure databases, and other protected storage environments maintained by Chrysalis Center or approved service providers.
Records are retained in accordance with applicable legal, regulatory, and operational requirements. When records are no longer required, they are securely destroyed using approved methods designed to protect confidentiality.

Your Privacy Rights
Subject to applicable laws, individuals may have the right to:
• Request access to their personal information or Protected Health Information
• Request corrections or amendments to information maintained by Chrysalis Center
• Request restrictions on certain uses or disclosures of information
• Request confidential communications through alternative methods or locations
• Receive information regarding how their information is used and disclosed
Requests regarding privacy rights may be submitted using the contact information provided below.

Cookies and Website Analytics
Our website may use cookies and analytics tools to improve functionality, monitor website performance, and better understand visitor interactions.
Users may adjust browser settings to refuse cookies; however, some website features may not function properly if cookies are disabled.

Third-Party Websites
Our website may contain links to external websites. Chrysalis Center is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of any external sites they visit.

Data Breach Notification
In the event of a security incident involving personal information or Protected Health Information, Chrysalis Center will investigate the matter promptly and provide notifications as required by applicable federal and state laws.

Children’s Privacy
Our website is not intended to collect personal information from children under the age of 13 without appropriate parental or legal guardian consent. If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.

Contact Information
If you have questions about this Privacy Policy, your privacy rights, or how your information is handled, please contact:
Privacy Officer
Chrysalis Center, Inc.
255 Homestead Avenue
Hartford, CT 06112
Phone: (860) 263-4400
Email: info@chrysaliscenterct.org

Commitment to Privacy
Chrysalis Center is committed to maintaining the privacy, dignity, and trust of every individual we serve. We continually review and strengthen our privacy and security practices to ensure that personal and health information remains protected, confidential, and secure.

This Privacy Policy was developed based on Chrysalis Center’s HIPAA, PHI, and Confidentiality Policy and applicable federal and Connecticut privacy requirements.